IT Operation Manager
Company Name Mawhiba Company Location Saudi Arabia
Job description
Position Summary:IT Operation Manager will manage data center maintenance, networks, user support processes, and security systems to ensure compliance with the IT policy.
Responsibilities:
- Develop security policies and procedures to ensure compatibility with the latest updates.
- Analyze report and integrate security into daily business operations.
- Provide high quality customer service by listening and understanding the needs of the users.
- Evaluate and implement methods to continually improve security and assist business with reducing risks.
- Translate business requirements into actionable security tasks.
- Demonstrate extensive mastery of security controls to meet legal, regulatory and contractual requirements.
- Manage the operations of the infrastructure systems related to the servers to ensure that they work properly.
- Manage the technical support unit to ensure the quality and effectiveness of assistance provided to all users.
- Providing backup systems to ensure that information technology staff to provide backup systems regularly and effectively.
Education:
Bachelor's degree in information technology engineering or any related major.
Experience/Skills:
- 5 years of experience in related field.
- Fluent in Arabic and English (Bilingual)
- Experienced skills relative to security and policy legalities.
- Strong background in information technology with a clear understanding of the challenges of information security.
- Excellent analytical and problem-solving abilities to identify and fix security risks.
- Excellent presentation skills.
